Shipping policy
The goods can only be shipped to the countries listed below as standard. Your order will usually be shipped by DHL. You can find the respective shipping costs in the table below.
If you would like the goods to be shipped to another country, please write us an email (insert email address) before ordering and tell us the article with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping option and the costs.
1.1 Shipping within Germany:
Your products will be with you in 2-3 working days.
Free shipping from 50 EUR purchase value. Below that, shipping costs 3.90 EUR.
1.2 Shipping to countries of the European Union:
> Please note that, unfortunately, payment with Klarna is only possible in euros for technical reasons. Unfortunately, Klarna does not work in other currencies (SEK, DKK, etc.). This is a limitation of our shop system that we unfortunately cannot work around. In this case, please choose an alternative payment method.<
Your products will be with you in 6-7 working days.
Free shipping from 50 EUR purchase value. Below that, shipping costs 3.90 EUR.
2) Payment information:
2.1 For shipments within Germany
For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product description:
Paypal
Credit card. We accept Visa and Mastercard
Maestro
eps-transfer
Ideal
Bancontact
Klarna invoice and Sofort bezahlen.
2.2 For deliveries outside Germany
For deliveries outside Germany we offer the following payment options, unless otherwise specified in the respective product description:
Paypal
Credit card. We accept Visa and Mastercard
Maestro
eps-transfer
Ideal
Bancontact
Klarna invoice and Sofort bezahlen.
Information about payment with Klarna:
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna in each case:
Invoice: The payment period is 14 days from the date of dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The terms and conditions of invoice purchase for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
Immediately: Your account will be debited immediately after placing the order.
The use of the payment methods invoice, immediate and direct debit with Klarna requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and creditworthiness checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and as specified in Klarna's data protection regulations for Germany/Austria.
Delivery time
The delivery time is 2-4 working days within Germany. For shipments to countries of the European Union (EU), the delivery time is extended by 2-6 working days.
The delivery period begins on the day after conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a general public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.
Translated with www.DeepL.com/Translator (free version)