30 Day Money Back Guarantee

After the 14-day right of withdrawal to which you are entitled by law has expired, we give you as a consumer the opportunity to make use of our money-back guarantee for a further 30 days. Find out more about the conditions of our money-back guarantee here:

Conditions 30 Day Money Back Guarantee

  1. In addition to the right of revocation to which you are entitled by law as a consumer, we grant you the right to revoke your contractual declaration made to us within a further 30 days in text form (e.g. letter, e-mail).

  2. The guarantee does not apply to personalized products.

  3. The extended 30-day period begins with the expiry of the 14-day cancellation period to which you are entitled by law. The timely dispatch of your declaration of revocation is sufficient to meet the deadline.

  4. The revocation should be sent to: Pod Holger Löbel, Waldleite 40, 09113 Chemnitz, email: tightlines@fin-buddies.de

  5. Contrary to the statutory right of withdrawal, you bear the return costs and the shipping risk if you make use of the extended 30-day money-back guarantee.

  6. If the extended 30-day money-back guarantee is used, the right to repayment of the purchase price only arises when we receive the goods.

  7. Merchandise must be in its original packaging (if the Merchandise was delivered in appropriate packaging), complete, unused, unwashed and undamaged to qualify for the 30-Day Extended Money Back Guarantee.

  8. Your statutory rights remain unaffected.